National Account Manager - Bibendum Off Trade

  • Department / Function
  • Sales
  • Location
  • Home based/London Office
  • Contract Type
  • Permanent
  • Working Pattern
  • Full-time
  • Job Advert Summary
  • About us

    We are proud to service and sell a fantastic portfolio of brands and customer own label solutions to the UK off trade. We service some of the largest retailers with our varied team and are looking for an ambitious National Account Manager to join us.

  • Job Advert Description
  • About us

    We are proud to service and sell a fantastic portfolio of brands and customer own label solutions to the UK off trade.  We service some of the largest retailers with our varied team and are looking for an ambitious National Account Manager to join us.


    Aligning overall account objectives to the Bibendum Off Trade wider objectives.

    • Developing a business plan and  implementing this in your account base.
    • Interpreting market and customer insights to align to your customer’s objectives and create mutual opportunities for us and our customers.
    • Regular reviews of ranges utilising category insight and market trend data to provide market leading category understanding as standard
    • Promotional proposals and review in line with the annual plan.
    • Regular store visits and audits to ensure you have an in depth knowledge of your customer’s range, promo mechanics, POS etc.
    • Reviewing sales reports and negotiating corrective action with your accounts to ensure that you track in line with budget.
    • Reviewing weekly logistics reports to monitor stocks/sales of all lines and ensure best in class service levels.
    • Achieve the budgeted volume and margins in each respective account
    • Deliver on supplier and branded objectives within your accounts
    • Preparing and following up on quotes/samples
    • Build and develop customer relationships at buyer level in the account
    • Visiting suppliers with customers where required to include in depth preparation and follow-up
    • Management of pricing for loading internally and robust accrual management
    • Internal networking to ensure you maximise the support available to you




    • Buying – engagement with all buyers, technical and supplier management team
    • Marketing – consumer and market insights plus brand and customer marketing team
    • Finance – commercial finance close relationship and regular dialogue with credit control team.
    • Operations – weekly joint review meetings and regular contact to ensure a high level of customer service is achieved.


    • Customer buyers - main contact for buying function in your customer
    • Winemakers – dialogue with customer winemaker in order to sign off blends
    • Network of other contacts as necessary within your customer to ensure high levels of service
    • Suppliers – interaction with supply base to develop customer propositions and execute plans in market.




    • Demonstrable, developed analytical skills
    • Ability to stay calm under pressure and prioritise effectively
    • Good negotiation and sales skills
    • Highly organised and efficient
    • Outstanding interpersonal skills, confident, professional and conscientious
    • Ambitions to grow and develop within a rapidly expanding business
    • Exceptional Team Player
    • Knowledge of the global wine market and the supply base
    • Advanced Excel Skills
    • Excellent Mathematical skills
    • Strong knowledge of wine and the wine category




    • Wine & Spirit Education Trust (WSET) Higher level
    • Driving license



    • Honours degree
    • WSET Diploma



    • Strong interpersonal influencing competency
    • Receptive to new ideas and ability to act on initiative
    • Strong character in order to deal with complex situations with retail buyers
    • Very able to manage confrontation well (face to face or on the phone)
    • Pro-active
    • Good at problem solving
    • Diligent and meticulous
    • Attention to detail
    • Self-motivation


  • Full job description
  • Role_Profile_Bibendum_off_trade_NAM_June_20.doc