Sales Operations Executive

  • Department / Function
  • Sales
  • Location
  • London
  • Contract Type
  • Permanent
  • Working Pattern
  • Full-time
  • Job Advert Summary
  • Bibendum is one of the UK's leading premium wine and spirits distributors, and has stood at the forefront of the drinks industry for the past 40 years.  As well as supplying wine to over 15% of the UK On Trade, we own Bibendum Off Trade and Walker & Wodehouse divisions. We pride ourselves on providing our customers with unrivalled support, value, and innovative solutions that deliver profitable growth.

    The Sales Operations Executive will be responsible for the delivery of day-to-day sales support, including but not limited to: sales administration, customer engagement, end to end new business onboarding and Channel Specific tasks.  You’ll be joining a bustling and welcoming team, have the opportunity to expand your knowledge of wine and the drinks industry and gain valuable operations experience in your career with us.

  • Job Advert Description
    • Focus on the retention of existing Bibendum business through customer and account manager relationship management
    • Production and interrogation of reports as required for both internal and external stakeholders
    • Responsible for the liaison between Account Manager and depot logistics through the onboarding process
    • Ownership of the day to day support of a selection of Bibendum On Trade accounts
    • Administration of critical paths for tenders
    • Adherence to all business procedures to provide consistency of service
    • Management of all administrative sales communication both internal and customer facing
    • Liaison with our Customer Care team in relation to any delivery issues
    • Liaison with our Credit Control team on invoicing/credits/account status
    • Efficiently deal with OOS and replacements
    • Ensure all customer record files are maintained
  • Full job description
  • Sales_Operations_Executive_JD.doc